Last Updated: July 2026
At All Day Travels, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
1. Who We Are
All Day Travels provides private hire transportation services across the United Kingdom, including airport transfers, long-distance travel, city-to-city journeys, hospital appointments, day trips, seaside trips, and student transport.
2. Information We Collect
When you contact us or request a quote, we may collect the following information:
- Full name
- Email address
- Telephone number
- Pickup and destination addresses
- Journey date and time
- Number of passengers
- Luggage requirements
- Flight details (for airport transfers)
- Any additional information you choose to provide
We may also collect basic technical information such as your IP address, browser type, and device information to improve website performance and security.
3. How We Use Your Information
We use your information to:
- Provide quotations
- Process bookings
- Contact you regarding your journey
- Respond to enquiries
- Improve our services
- Maintain website security
- Comply with legal obligations
We only use your information for legitimate business purposes.
4. Cookies
Our website may use cookies to improve your browsing experience.
Cookies help us:
- Remember website preferences
- Analyse website traffic
- Improve website performance
- Enhance user experience
You can disable cookies through your browser settings at any time.
5. Sharing Your Information
We do not sell, rent, or trade your personal information.
Your information may only be shared when necessary with:
- Payment service providers
- Website hosting providers
- Technology service providers
- Government authorities where required by law
All third parties are expected to protect your information appropriately.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, or disclosure.
Although we work to protect your information, no method of online transmission or electronic storage is completely secure.
7. Data Retention
We only retain your personal information for as long as necessary to:
- Manage bookings
- Provide customer support
- Meet legal and accounting requirements
- Resolve disputes
Information is securely deleted when it is no longer required.
8. Your Rights
Depending on applicable data protection laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Request a copy of your personal data
- Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.
10. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
The latest version will always be available on this page.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
All Day Travels
Address:
4200 Waterside Centre
Solihull Parkway
Birmingham Business Park
Birmingham, West Midlands B37 7YN
United Kingdom
Phone: 02477 350 788
Email: bookings@alldaytravels.co.uk
Your Consent
By using the All Day Travels website or requesting a quote, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described above.